Refund Policy

Refund Policy

We highly value your trust and strive to provide exceptional consultation services. However, if for any reason our services do not meet your expectations, we are here to assist.

Cancellation and Refunds

How to Initiate a Cancellation:
If you are not satisfied with our services, please contact us. You can reach us via email at Support@freshstartadvising.com or by calling (866) 978-0458. We will discuss your concerns and decide if a cancellation is the best course of action.

Requesting a Refund:
If you choose to discontinue our services, we offer a straightforward refund policy:

• You may request a cancellation at any time.
• Upon receiving your request, we will initiate the refund process and confirm its initiation within 30 days.
• The refund should appear in your account within 1-2 billing cycles, depending on your credit card issuer’s policies.

Steps to Obtain a Refund

To facilitate a smooth refund process:

• Contact our customer service team at (866) 978-0458 or email us at Support@freshstartadvising.com.
• Provide a brief explanation for your cancellation to help us improve our services.
• Our team will manage the rest, ensuring you receive your refund promptly and without hassle.

Our Commitment to Quality

Your satisfaction is our top priority. At Prism Point LLC, we are committed to providing excellent service and ensuring that every interaction upholds our promise of quality.

Need Assistance? Contact Us

If you have any questions or concerns regarding our refund policy or any other matter, please do not hesitate to contact us.

Phone: (866) 978-0458
Email: Support@freshstartadvising.com

Thank you for choosing Prism Point LLC – where your financial clarity is our mission.